Terms and Conditions for JK Dienstleistung
Welcome to JK Dienstleistung. By accessing or using our website (jkdienstleistung.com) and our cleaning services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our services.
For questions regarding these Terms and Conditions, please contact us at:
- Email: info@jkdienstleistung.com
- Phone: 03322 429 0871 / 01517 261 0955
- Address: Falkenkorso 50, 14612 Falkensee, Germany
1. Definitions
- “We,” “Us,” “Our,” and “Company” refer to JK Dienstleistung.
- “Client” or “You” refers to any individual or entity using our services.
- “Services” means any cleaning services provided by JK Dienstleistung.
2. Scope of Services
We provide a range of cleaning services for residential and commercial properties. Detailed descriptions of services are available on our website or can be provided upon request. All services are subject to availability, and we reserve the right to modify or discontinue any service at our sole discretion.
3. Bookings and Payments
a. Booking
To schedule a service, clients may contact us via phone, email, or the booking form on our website. All bookings are subject to confirmation and availability.
b. Pricing
Our service fees are based on the scope of work, property size, and frequency of service. We provide upfront quotes, which may be subject to adjustment in cases where the scope of work varies significantly from the initial description.
c. Payment Terms
Payment must be made in accordance with the terms outlined in the service agreement. We accept various payment methods, as indicated on our website. Late payments may incur additional charges, and services may be withheld until payment is received.
4. Client Obligations
Clients are required to:
- Provide accurate information regarding the property and cleaning requirements.
- Ensure that the premises are safe and accessible for our staff at the scheduled service time.
- Inform us in advance of any hazardous conditions or specific requirements at the property.
- Notify us of any concerns or complaints within 24 hours of service completion to allow for resolution.
5. Cancellations and Rescheduling
- Cancellation Policy: Clients may cancel or reschedule a booking up to 24 hours before the scheduled service without charge. Cancellations made less than 24 hours before the service may incur a cancellation fee.
- Rescheduling Policy: We will make reasonable efforts to accommodate rescheduling requests, subject to availability.
6. Liability and Disclaimer
a. Limitation of Liability
JK Dienstleistung shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services, except where such liability cannot be limited under applicable law. Our total liability for any claims related to our services shall not exceed the amount paid for the relevant service.
b. Exclusions
We are not liable for:
- Pre-existing damage to items or property.
- Damage arising from incorrect or incomplete information provided by the client.
- Damages caused by unsafe conditions at the property.
c. Force Majeure
We are not liable for delays or cancellations due to unforeseen circumstances beyond our control, including but not limited to natural disasters, strikes, or other events of force majeure.
7. Privacy and Data Protection
We handle all personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the processing of your personal data as outlined in our Privacy Policy.
8. Intellectual Property Rights
All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
9. Prohibited Conduct
Clients agree not to:
- Use our services for any unlawful or fraudulent purpose.
- Misrepresent information or provide false information to us.
- Attempt to interfere with the operation of our website or services.
10. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website with a revised “Effective Date.” Continued use of our services after the effective date constitutes acceptance of the amended terms.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Germany. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Falkensee, Germany.
12. Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact Information
For further information regarding these Terms and Conditions, or to address any questions or concerns, please contact us:
- Email: info@jkdienstleistung.com
- Phone: 03322 429 0871 / 01517 261 0955
- Address: Falkenkorso 50, 14612 Falkensee, Germany
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. This agreement constitutes the entire agreement between JK Dienstleistung and the client regarding our services.